Table of Contents

Chapter1

• Introduction
• 1.1.1 Rental Inventory Maintenance
• 1.1.2 Rental Inventory Maintenance Features
• 1.1.3 Rental Inventory Reporting
• 1.1.4 Merchandise Inverntory Maintanance
• 1.1.5 Merchandise Inverntory Maintanance Features
• 1.1.6 Merchandise Inverntory Reporting
• 1.1.7 Look Up Tables
• 1.1.8 Point of Sales (POS)
• 1.1.9 Point of Sale Features
• Customer Maintance
• 1.2.1 Customer Maintance Features
• Barcodes
• Before You Get Started
• Order of Data Entry
• Steps to Data Entery
• 1.6.1 Chapter 1 Introduction
• 1.6.2 Chapter 2 Basics

Chapter2

• Introduction
• Major Computer Functions
• Displaying Information
• 2.3.1 Display Screen
• Entering Information
• 2.4.1 Keybord
• 2.4.2 Function Keys
• 2.4.3 Function Keys F1F10
• 2.4.4 Function Keys  - Numeric KeyPads
• Using The Computer
• 2.5.1 Entering Data
• 2.5.2 Full Screen Editing
• Keyboard Special Keys
• 2.6.1 Esc
• 2.6.2 Num Lock
• 2.6.3 Scroll Lock
• 2.6.4 Prt. Sc
• 2.6.5 Home
• 2.6.6 Up Arrow
• 2.6.7 Down Arrow
• 2.6.8 Left Arrow
• 2.6.9 Right Arrow
• 2.6.10 PgUp, PgDn
• 2.6.11 End
• 2.6.12 Ins
• 2.6.13 Del
• 2.6.14 Enter
• 2.6.15 Tab and BackTab
• 2.6.16 Ctrl

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Chapter3

• Getting Started
• 3.1.1 Introduction
• Connecting the Hardware
• 3.2.1 WBT (Web Terminal)
• 3.2.2 Keyboard
• 3.2.3 Mouse
• 3.2.4 Monitor
• 3.2.5 Printer
• 3.2.6 Barcode Reader
• Connecting the Network
• 3.3.1 Network Connection - single station
• 3.3.2 Multiple Connections - multiple stations
• Startup Menu
• Main Menu
• 3.5.1 Selecting from the Main Menu
• Management Menu
• 3.6.1 Selecting from the menu

Chapter4

• Introduction
• Function Key Usage
• Function Key Usage General
• 4.3.1   Function Key F1
• 4.3.2   Function Key F2
• 4.3.3   Funtion Key F3
• 4.3.4   Funtion Key F4
• 4.3.5   Funtion Key F5
• 4.3.6   Funtion Key F6
• 4.3.7   Funtion Key F7
• 4.3.8   Funtion Key F8
• 4.3.9   Funtion Key F9
• 4.3.10 Funtion Key F10
• Numeric Key Pad
• 4.4.1 Esc Key (Escape)
• 4.4.2 Home Key
• 4.4.3 Up Arrow Key
• 4.4.4 Right Arrow Key
• 4.4.5 Down Arrow Key
• 4.4.6 Left Arrow Key
• 4.4.7 PgUp Key
• 4.4.8 PgDn Key
• 4.4.9 End Key
• 4.4.10 Ins Key
• 4.4.11 Del Key
• Function Key Usage POS
• 4.5.1   Function Key F1
• 4.5.2   Function Key F2
• 4.5.3   Function Key F3
• 4.5.4   Function Key F4
• 4.5.5   Function Key F5
• 4.5.6   Function Key F6
• 4.5.7   Function Key F7
• 4.5.8   Function Key F8
• 4.5.9   Function Key F9
• 4.5.10 Function Key F10
• 4.5.11 Page Up, Page Down Keys

Chapter5

• Introduction
• Store Screen Page 1 of 5
• 5.2.1   SetUp Storewide Information
• 5.2.2   Sales Tax Rates
• 5.2.3   Tax on Exchange Fees
• 5.2.4   Collect Rental Fees
• 5.2.5   Calculate Rental Fees
• 5.2.6   Next Receipt Number
• 5.2.7   Start With CAP LOCK key on?
• 5.2.8   Due Time For Rental Returns
• 5.2.9   Require Employee ID at POS
• 5.2.10 Clear Employee ID after each transaction?
• 5.2.11 StarUp BizPie at POS Screen
• 5.2.12 Allow "Enter" key as "Cash Received" key
• 5.2.13 Allow Change or Deleting of Late Charges
• 5.2.14 Don't Allow Free Tapes
• 5.2.15 Print Customer address on Receipt
• 5.2.16 Print Used PrePaids and Free on Receipt
• 5.2.17 Always Display Customer Picture
• 5.2.18 Record VOID transactions
• 5.2.19 Record NoSale transactions
• 5.2.20 Search at POS
• Store Screen Page 2 of 5
• 5.3.1 No Charge Days
• 5.3.2 Disk Drives Allocation For Files
• 5.3.3 Store ID for Files
• 5.3.4 Number of Accouting Periods
• 5.3.5 Current Period of  the Year Now
• 5.3.6 Starting Date of Current Period
• 5.3.7 Starting Date of Current Month
• Store Screen Page 3 of 5
• 5.4.1 Receipt Message Lines
• Store Screen Page 4 of 5
• 5.5.1 StoreWide Rental and Sales
• Store Screen Page 5 of 5
• 5.6.1   Store Identification
• 5.6.2   Enable ICVerfiy Credit Card Processing Interface
• 5.6.3   Allow AlphaNumerics in ID Codes
• 5.6.4   Rent Only toCustomers on File
• 5.6.5   Customer Warning If not In
• 5.6.6   Customer History to Retain by Months
• 5.6.7   Minimum Customer History Record to Retain
• 5.6.8   Collect Transaction Information
• 5.6.9   Automatic PrePaid Use
• 5.6.10 Allow PrePaid to pay for Late Fees
• 5.6.11 Number of Top & Bottom Tapes to Print
• 5.6.12 Print Small or Large Barcodes for Customer
• 5.6.13 Save ID's to print new barcodes
• 5.6.14 Setup background color
• Station Screen Page 1 of 2
• 5.7.1   Station Setup Options
• 5.7.2   Starting Position on POS Screen
• 5.7.3   Jump to Pages
• 5.7.4   Printer Type
• 5.7.5   Print Receipts at this Station?
• 5.7.6   Demand Receipt Print Option
• 5.7.7   Print Receipts For
• 5.7.8   Print Receipts On
• 5.7.9   Receipt Reverse & Forward Feed
• 5.7.10 Reverse Linefeed Codes

Chapter6a

• Introduction
• 6.1 Introduction
• Entrering Data
• Customer Plans #1
• 6.3.1   Length in Months
• 6.3.2   Merchandise Purchase Discount
• 6.3.3   Allow Reservations
• 6.3.4   Number of Rentals Out
• 6.3.5   Number of Days Late
• 6.3.6   Account Balance
• 6.3.7   Free Renta Credit with Plan Purchase
• 6.3.8   Number of Free Rentals per Month
• 6.3.9   Number of Rentals Require for 1 Free
• 6.3.10 Add for Each Rental Day
• 6.3.11 Add for Each Day Late
• 6.3.12 Use of Customer Plan Lookup Table Codes
• 6.3.13 Customer Plan Examples
• Customer Status #2
• 6.4.2 Cash Only Payment
• 6.4.3 Customer Status Examples
• Credit Card Types #3
• Sales Category #4
• 6.6.1  Sales Category Description
• 6.6.2  Sales Category Examples
• Rental Item Prices #5
• 6.7.1   Rental Item Price Code
• 6.7.2   Applies to Customer Type
• 6.7.3   Day of The Week
• 6.7.4   Alternate Due Time
• 6.7.5   Number of Days to Rent
• 6.7.6   Maximum Number of Days to Rent
• 6.7.7   Deposit Required
• 6.7.8   Credit Twoards Free Account
• 6.7.9   Allow to be Given As Free (Y/N)
• 6.7.10 Allow PrePaid Rental Use (Y/N)
• 6.7.11 More Than 7 Days or 7 Rentals
• 6.7.12 Late Charges
• 6.7.12.1 Rental Pricing Example 1
• 6.7.12.2 Rental Pricing Example 2
• 6.7.12.3 Rental Pricing Example 3
• 6.7.13 Using Rental Price Code

Chapter6b

• Weekly Discount Schedule
• 6.8.1 Using Weekly Discount Schedule
• 6.8.2 Discount Percentage
• 6.8.3 Discount Dollars
• Package Price #6
• 6.9.1   Customer Type
• 6.9.2   Day of the Week
• 6.9.3   May Rent 11 Items
• 6.9.4   For How Much
• 6.9.5   Free Rental Credits
• 6.9.6   Item Type
• 6.9.7   Number of Days to Rent
• 6.9.8   Maximum Quantity
• 6.9.9   Minimum Quantity
• 6.9.10 Add/Subtract Dollar Amount
• Rental Item Deprecation #7
• Revune Sharing #8
• 6.11.1 Owner Code
• 6.11.2 Revune Sharing Code
• 6.11.3 Percantage to Pay Each Transaction
• 6.11.4 Minumum Dollar to Pay
• 6.11.5 Number of Days to Keep
• 6.11.6 Initial Price
• Recording Formats #9
• 6.12.1 Recording Format
• 6.12.2 Recording Format Exaples
• Movie Categories #10
• 6.13.1 Movie Categories
• 6.13.2 Movie Category Exaples
• Movie Ratings #11
• 6.14.1 Movie Rating
• 6.14.2 Minimum Age to Rent
• 6.14.3 Movie Rating Rental Restriction Level
• 6.14.4 Movie Rating Examples
• Movie Color Types #12
• 6.15.1 Color Category Examples
• Audio Types #13
• Audio Type Examples

Chapter7

• Introduction
• 7.1.1 General
• 7.1.2 Rental Item Identification
• 7.1.3 Modeling
• Screen Page 1 of 6
• 7.2.1 Rental Item ID
• 7.2.2 Alternate Rental Item ID
• 7.2.3 Status
• 7.2.4 Item Main Title
• 7.2.5 Item Sub Title
• Enter Data LookUp Tables
• 7.3.1  Sales Category
• 7.3.2  Rental Item Prices
• 7.3.3  Media Formats
• 7.3.4  Movie Rating
• 7.3.5  Major Movie Category
• 7.3.6  Minor Movie Category
• 7.3.7  Audio Type
• 7.3.8  Color Type
• 7.3.9  Origanal Cost
• 7.3.10 Rental Price
• 7.3.11 Rental Deposit
• 7.3.12 Exchange Fee
• 7.3.13 Amount to Reduce/Month
• 7.3.14 Rentable
• 7.3.15 Saleable
• 7.3.16  Discountable
• 7.3.17 Multi Tape Item
• 7.3.18 Vendor Name
• 7.3.19 Vendor Part Number
• 7.3.20 Placed into Inventory
• 7.3.21 In Store Location
• 7.3.22 Store Owning This Item
• 7.3.23 Use in Imort/Export
• 7.3.24 Store Last Exported From
• Screen Page 2 of 6
• 7.4.1 First, Second and Third Star's Name
• 7.4.2   Studio Name
• 7.4.3   Movie Theme
• 7.4.4   Director Name
• 7.4.5   Year Made
• 7.4.6   Run Time
• 7.4.7   Critic's Rating
• 7.4.8   Country of Origin
• 7.4.9   Spoken Language
• 7.4.10 Sub Title Language
• 7.4.11 Comments
• 7.4.12 Rented by Customer
• 7.4.13 Due Back Date
• 7.4.14 Time Rented
• 7.4.15 Last Receipt Number
• 7.4.16 Previous Customer ID
• 7.4.17 Current Clerk ID
• 7.4.18 1st & 2nd Clerk ID
• Screen Page 3 of 6
• 7.5.1 Original Cost
• 7.5.2 Retail Price
• 7.5.3 Sold Amount
• 7.5.4 Total Sales Amount
• 7.5.5 Exchanges
• 7.5.6 Prediods In The Inventory
• 7.5.7 Purchased Date
• 7.5.8 Date in Inventory
• 7.5.9 Last Activity
• 7.5.10 Lease Expiriation
• 7.5.11 Period To Date Rentals
• 7.5.12 Year To Date Rentals
• 7.5.13 Total To Date Rentals
• 7.5.14 Previous Year Rentals
• 7.5.15 Period To Date Dollars
• 7.5.16 Year To Date Dollars
• 7.5.17 Total To Date Dollars
• 7.5.18 Previous Year Dollars
• 7.5.19 Period To Date Tunes Rented Free
• 7.5.20 Year To Date Times Rented Free
• 7.5.21 Total To Date Times Rented Free
• 7.5.22 Depreciation Schedule
• 7.5.23 Estimated Income
• 7.5.24 YTD Percent Depreciated
• 7.5.25 Total To Date Percent Depreciated
• 7.5.26 Previous Year Percent Depreciated
• 7.5.27 YTD Accumulated Depreciated Dollars
• 7.5.28 Total To Date Accumulated Depreciated Dollars
• 7.5.29 Previous Year Accumulated Depreciated Dollars
• 7.5.30 Amount Remaining to Depreciate
• 7.5.31 Revenue Sharing Code
• 7.5.32 Total Earned
• 7.5.33 Total Owed
• 7.5.34 Days Rented
• 7.5.35 Expiration Date
• Screen Page 4 of 6
• Screen Page 5 of 6
• Screen Page 6 of 6

Chapter8

• Introduction
• 8.1.1 Enter/Modify Customer Information
• 8.1.2 "John/Jane Doe" customers
• Screen Page 1 of 5
• 8.2.1 Customer ID
• 8.2.2 Driver's License Number
• 8.2.3 Driver's License Expiration Date
• 8.2.4 Customer Status
• 8.2.5 Customer Plan Type
• 8.2.6 Customer's Last Name
• 8.2.7 Customer's First Name
• 8.2.8 Customer's Middle Initial
• 8.2.9 Gender
• 8.2.10 PIN Number
• 8.2.11 Customer's Birthday
• 8.2.12 Address 1
• 8.2.13 Address 2
• 8.2.14 City, State and Zip code
• 8.2.15 Zone
• 8.2.16 Home Telephone Number
• 8.2.17 Work Telephone Number
• 8.2.18 Credit Card Number
• 8.2.19 Credit Card Expiration Date
• 8.2.20 Credit Card Type
• 8.2.21 Social Security Number
• 8.2.22 Use in Import/Export
• 8.2.23 Customer Plan Type Expiration Date
• 8.2.24 Customer Since
• 8.2.25 VCR Type Owned
• 8.2.26 Second, Third and Fourth Names
• 8.2.27 Rating Restriction Level
• Screen Page 2 of 5
• 8.3.1 Deposit Type
• 8.3.2 Cash Amount
• 8.3.3 Memo Field
• 8.3.4 Comment to Print on Receipt
• 8.3.5 Tax Exempt
• 8.3.6 Tax Exempt Certificate Number
• 8.3.7 Number of Items Out on Rental
• 8.3.8 Last Activity
• 8.3.9 Current, 1st and 2nd clerk ID's
• Screen Page 3 of 5
• 8.4.1 Customer Totals
• 8.4.2 Taxable Account Balance
• 8.4.3 Tax on Balance
• 8.4.4 Nontaxable Account Balance
• 8.4.5 Total Account Balance
• 8.4.6 Cash Deposit on Rentals
• 8.4.7 Free Rentals Accumulated: Future
• 8.4.8 Free Rentals: Current
• 8.4.9 Rental Credits Towards 1 Free
• 8.4.10 PrePaid Rental Count
• 8.4.11 PrePaid Rental Value
• Screen Page 4 of 5
• Screen Page 5 of 5

Chapter9

• Introduction
• Screen Page 1 of 2
• 9.2.1 Item Number
• 9.2.2 Description
• 9.2.3 Quantity On Hand
• 9.2.4 Quantity On Order
• 9.2.5 Reorder Point
• 9.2.6 Taxable
• 9.2.7 Discountable
• 9.2.8 Sales Category
• 9.2.9 Number of Prepaid Rentals
• 9.2.10 Number of Free Rentals with Purchase
• 9.2.11 Item Pricing Merchandise
• 9.2.12 Vendor Name
• 9.2.13 Vendor Part Number
• 9.2.14 Vendor Contact
• 9.2.15 Vendor Phone
• 9.2.16 Date Placed Into Inventory
• 9.2.17 Date Last Sold
• 9.2.18 Unit of Measure
• 9.2.19 User Assigned Codes
• 9.2.20 Vendor Lead Tune
• 9.2.21 Average Lead Tune
• Screen Page 2 of 2
• 9.3.1 Cost
• 9.3.2 Item Pricing Merchandise
• 9.3.3 Sales History
• 9.3.4 Purchases from Customers
• 9.3.5 Pricing Analysis
• 9.3.6 Pricing Analysis, Cost
• 9.3.7 Pricing Analysis, Profit
• 9.3.8 Pricing Analysis, Margin
• 9.3.9 Pricing Analysis, Markup

Chapter10

• Introduction
• Screen Page 1 of 3
• 10.2.1 Employee ID
• 10.2.2 Employee Password
• 10.2.3 Access Levels
• Screen Page 2 of 3
• 10.3.1 Clear Access Level
• 10.3.2 View
• 10.3.3 Add
• 10.3.4 Change and Save
• 10.3.5 Delete
• 10.3.6 Change ID or Name
• 10.3.7 Print Reports
• 10.3.8 View Financial Info
• 10.3.9 Change Financial Info
• 10.3.10 Management Menu
• 10.3.11 Exit BizPie
• 10.3.12 Reservation Menu
• Screen Page 3 of 3
• 10.4.1 POS Functions
• 10.4.2 Give Free Tapes
• 10.4.3 Delete Late Charges
• 10.4.4 Change Late Charges
• 10.4.5 Bulk Return
• 10.4.6 Bulk Return Date
• 10.4.7 POS Ringout/Starting Cash
• 10.4.8 "Quick Return"
• 10.4.9 Unrent
• 10.4.10 Changes to FREE Count
• 10.4.11 Rent with Money Owed
• 10.4.12 Rent with Tapes Out
• 10.4.13 Rent with Late Tapes Out
• 10.4.14 Balance to Account
• 10.4.15 Refund of Sales
• 10.4.16 Change Merch Sale Amount
• 10.4.17 Change Rental Sale Amount
• 10.4.18 Change Merch Sale Quantity
• 10.4.19 Change Rental Sale Quantity
• 10.4.20 Petty Cash
• 10.4.21 Store Coupon
• 10.4.22 Exceed Cust. Credit Limit
• 10.4.23 Free to Fam. Memb. l
• 10.4.24 Exceed Rental Limit
• 10.4.25 Pay with Gift Certificate

Chapter11

• Introduction
• 11.1.1 Example
• Bar Code Print
• Printing Rental Item Labels
• Printing Customer Labels
• Printing Merchandise Labels
• Employee's ID and Password
• Printing Command Card
• Printing Cassette Box Insert

Chapter12

• Introduction
• Point of Sale Operation
• 12.2.1 Employee ID
• 12.2.2 Customer ID
• 12.2.3 Customer Phone Number
• 12.2.4 Customer Name
• 12.2.5 Select Family Member
• 12.2.6 Partial Customer Name Search
• 12.2.7 Rental Item ID
• 12.2.8 Rental Item Title Search
• 12.2.9 Package Pricing
• 12.2.10 "Quick CheckIn" of Rented Tapes
• 12.2.11 Rental Item Description
• 12.2.12 Comment Item Description
• 12.2.13 Type Field
• 12.2.14 Rental Log Display
• 12.2.15 Merchandise Item Sale
• 12.2.16 Rental Item Return

Chapter13

• Introduction
• Bulk Rental Returns
• 13.2.1 Employee ID
• 13.2.2 Effective Date and Time
• 13.2.3 Print Bulk Return Log
• 13.2.4 Print Receipts for Items Returned Late?
• 13.2.5 Customer ID and Name
• 13.2.6 Rental Item #
• Receipt Printing Options
• 13.3.1 Don't Print Log
• 13.3.2 Only if late charges are due
• 13.3.3 All Customer Transactions
• 13.3.4 Receipt Printing for Late Items

Chapter14

• Introduction
• Rental Item Reports
• 14.2.1Report Selection
• 14.2.2 PreProgrammed Reports
• 14.2.3 Selected Report Print
• Customer Reports
• 14.3.1 Report Selection
• 14.3.2 PreProgrammed Reports
• 14.3.3 Select Customer Report
• Merchandise Items
• 14.4.1 Physical Inventory Worksheet
• 14.4.2 Merchandise Price List
• 14.4.3 Merchandise Financial Information
• 14.4.4 Reorder Recommendations

Chapter15

• Introduction
• Enter/Modify Reservations
• Reservations by Customer
• Reservations by Title
• Display/Delete Reservations

Chapter16

• Introduction
• End of Day Stations
• 16.2.1 Ring-out Station [#1] From This Station
• 16.2.2 Session Number
• 16.2.3 Starting Cash
• 16.2.4 Rentals
• 16.2.5 Returns
• 16.2.6 Sales
• 16.2.7 Late Charges
• 16.2.8 Refunds
• 16.2.9 Total Revenue
• 16.2.10 Coupons
• 16.2.11 Charged to Acct.
• 16.2.12 Payments to Acct .
• 16.2.13 Refunds/Petty Cash
• 16.2.14 Sales Tax
• 16.2.15 Total Other
• 16.2.16 Cash Drawer Balance
• 16.2.17 Transactions
• 16.2.18 PrePaid Qty, & PrePaid Value
• 16.2.19 Free Rentals
• 16.2.20 Rental Deposit Collected & Returned
• 16.2.21 Cash
• 16.2.22 Checks
• 16.2.23 Credit Cards
• End Of Day Storewide
• End Of Period Processing
• 16.4.1 Process Date
• 16.4.2 Period & Month Start Date
• 16.4.3 Run End of Period
• 16.4.4 Run End of Month
• 16.4.5 Print End of Period Reports